When booking your appointment please allow 20 minutes per fitting - eg for two children book 1 hour. If possible, please only bring your child/children that require new shoes. Once you have placed your booking in the basket, please confirm immediately to avoid a double booking.
Please do not attend your appointment if you are experiencing any symptoms associated with COVID-19 such as a cough or fever. We will unfortunately have to ask you to leave if you or anyone attending is unwell.
Our staff will be wearing face shields and will be hand washing between each appointment. There will be an interval of 10 minutes for cleaning and sanitising the shop between households.
For the safety of staff and customers, the following rules will apply:
Please arrive on time and wait outside the shop until invited in by a member of the Oddsox team.
Please keep family groups as small as possible - ideally a maximum of one parent/carer and two children.
All customers will be required to use hand sanitiser on entering the shop.
Please bring socks, even if buying sandals.
Shoes that are tried on but not purchased will be 'quarantined' for 24 hours.
If you are unable to attend your appointment please email or call us as soon as possible (minimum of two hours before) so your slot can be reallocated.
Thanks to you all for your understanding while we adapt to this new system of customer service.